Phase: Manage

Concerned specifically with the services offered and delivered. In particular, it deals with the required service levels, availability, continuity, financial viability, security, and the necessary IT infrastructure capacity.

Service delivery management

Align with best practise operations and delivery frameworks.



What laws apply to and regulate technology domains, and what are appropriate levels of security measures to protect assets? How do these concerns apply to each fase of the framework, and how do we secure consistency among them?


If you are interested in how your business can benefit from our framework, please get in touch with one of our solution experts.

Thomas Stave

Thomas Stave

Sales Director